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13 Best electronic signature software

13 Best electronic signature software

For organizations with limited document signing needs, inexpensive solutions offer the basics. However, enterprises with complex documents and large files benefit from the multiple features and integrations found in electronic signature software tools.

Adopting a tool that navigates data-heavy files while also allowing your clients to sign documents online improves your close rate.

“81% experience an ROI in a single 12-month budget cycle, while 25% in three months or earlier.”

According to the Association for Intelligent Information Management (AIIM)

Regardless of your business size, eSignatures are here to stay, and it’s essential to use tools that exceed your clients’ expectations. 

1. PandaDoc

PandaDoc_electronic_signature

Pricing details: Starts at $19 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

With options available for companies ranging in size from SMB to enterprise, PandaDoc leads the electronic signature software industry. In fact, clients report a 28% increase in close rates when using this document signing tool. This explains why it is ranked the best free electronic signature software for professionals in the education, healthcare, nonprofit, legal, and real estate sectors.

A stand out feature is the availability of around the clock customer support, including access to live reps. Customers also appreciate advanced analytics and a content library. These options allow teams to streamline their operations for faster transactions.

Users of the lower-tier plans express a need for more features, and some mention difficulty understanding the document editing process. However, PandaDoc is responsive and attempts to reach out and assist any current clients.

Top features:

  • Multi-device capability – Users can sign digital documents from anywhere and on any device including Mac, PC, Android, iPhone, and iPad; no plugins required.
  • Document analytics – Provides detailed metrics on when the recipient opens, views, signs, or comments on the documents.
  • Template library – Eliminates the need to recreate similar agreements and forms, time and again before sending them out for signatures.
  • Integrations – Supports a wide range of integrations for CRM, cloud storage, payment processing, design, productivity, and lots more.
  • Automated workflows – Allows users to configure the specific order in which they want the document signed.
  • Custom branding – Users can upload their company logo, colors, font, and tagline on documents for consistency and impact.
  • Activities notifications – Comes with email and push notifications to alert the sender on the status of the document and the actions taken by each recipient once they receive it.
  • Compliance – Every signed document is encrypted and assigned an electronic certificate making it legally-binding and enforceable under Esign and UETA laws.
  • Security – Some of the methods PandaDoc uses to create non-repudiation in digitally-signed documents using the eSignature solution include, two-step authentication for both the sender and recipients, login requirements, IP address capture, public-key encryption, and digital certificates.

2. DocuSign

DocuSign_signature_software

Pricing details: Free version, then starts at $10 per month for one user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

DocuSign provides a free version, several paid options, and a 30-day free trial. Featuring plenty of pre-built integrations along with a mobile app, DocuSign works with most documents like PDF and text files. The company claims,

“up to 82% of agreements are completed in less than a day, and 49% in less than 15 minutes.”

While this solution works great for an individual, customers report problems with adding multiple users. The DocuSign API lacks some features that enterprises need as well. Other issues include problems with Microsoft Word integration, glitchy mobile apps, and a lack of customer support.

Top features:

  • Extensive file type support – The electronic signature solution works with a wide range of document file formats including .pdf, .docx, .doc, .xlsx, .xls, .txt, and several others.
  • Cloud storage integration – Users can retrieve documents from widely-used cloud storage services including Google Drive, Dropbox, Microsoft Office 365, etc.
  • Signing workflow – This feature allows users to specify the e-signing order of the document, as well as the number of signatories required.
  • Signer authentication – Uses multi-factor authentication to establish the identity of the required signatories before being granted access to the documents.
  • Sending and signing experience – Supports both remote and in-person signing using any device.
  • Add-on services – Comes with optional add-on solutions from DocuSign, as well as third-party providers for transaction requirements such as payment processing, content discovery, etc.
  • Reporting – Provides real-time analytics to allow users to track every action taken on a document including signing and approval.
  • Security – The app uses SSL and AES encryption to protect all documents against tampering or unauthorized third-party access.

3. SignNow

SignNow_digital_signature

Pricing: Starts at $8 per user per month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

Since 2003, SignNow has supplied business owners and enterprises with options for signing documents. The availability of web and mobile apps are perfect for sales reps on-the-go.

Plus, paid versions give you the option to send links via text message for even faster service. SignNow accepts various document types including PDF, images, and text files. The program also integrates with software like Salesforce, Dropbox, and Gmail.

Small business owners experience problems with a lack of features, like document editing, in lower-tier plans. For enterprise users, issues with customer support and a lack of features leave them searching for SignNow alternatives.

Top features:

  • Additional documents – Allows signatories to request supplementary materials before appending their eSignatures.
  • Customized signing invitation – Users can create a customized invitation to send alongside the document for signing.
  • Completion notifications – This document tracking feature keeps users in the loop about the status of a digital document.
  • Signature forwarding – When enabled, this feature allows the recipients of a document to forward it to others for signing.
  • Bulk invite – Allows for templates to be sent out to multiple recipients concurrently.
  • Signing workflow – Users can set the specific order in which they want a document signed.
  • Payment requests – Comes with fillable forms in the payment section which users can also send out for signing.
  • Reminders – Users can create custom alerts to ensure signatories don’t forget to fill in and sign legal documents or any other business-critical items.

4. SignEasy

SignEasy_esignature_software

Pricing: Free version, then starts at $10 per user per month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

SignEasy offers a variety of options, including branding, with its software. You can start with a 14-day free trial that requires no credit card which helps business owners test-drive the product for a short time.

While SignEasy handles small to medium-sized businesses, they also offer enterprise solutions that use a pay-as-you-go pricing model.

However, customers complain of issues with a lack of connectivity on mobile phones. SignEasy also provides fewer template options and fewer integrations, such as no payment integrations, compared to a SignEasy alternative.

Top features:

  • Signing experience – Supports multiple signing methods including self-signing, in-person signing, or remote signing on desktop or mobile devices.
  • Sequential and concurrent signing – Users can determine the order in which they want a document signed, or send out the document to multiple signatories at once.
  • Document tracking – The software solution allows users to track how far along the signing process is.
  • Reminders – Comes with built-in emails and push notifications to remind the signatories in the workflow to sign the document.
  • Completion notifications – Sends emails and push notifications to the concerned parties once the signatories execute the document.
  • Integrations – Supports various email clients, cloud storage, and CRM integrations.
  • Compliance – The provider’s electronic signature tools are ESign and eIDAS compliant.
  • Digital audit trail – Has a tamper-proof audit trail that provides information on the signer’s device IP, email address, and timestamp.

5. HelloSign

HelloSign_sign_documents

Pricing: Free version or starts at $13 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

With a mobile and web application, HelloSign provides solutions regardless of where your team goes. The free version offers three documents per month with one sender. Select packages include integration with Dropbox, Gmail, Slack, and Salesforce. Plus, you can opt for a 30-day free trial to try out features like its integration with Salesforce.

A few cons of HelloSign include complex pricing structure for extra features, some issues with mobile responsiveness, and poor customer service options.

Another problem that users with sensitive data face is the lack of a signer authentication with the HelloSign API. Organizations that require access to analytics and CRM integrations prefer a HelloSign alternative.

Top features:

  • Team management tools – Admins can configure and view team settings and documents respectively.
  • Two-factor authentication – The HelloSign e-signature solution uses two-factor authentication access codes to protect sensitive documents from unauthorized access.
  • Flexible workflows – Supports the simultaneous or sequential signing of documents, and also allows users to carbon-copy (CC) other individuals within the organization.
  • Remote and in-person signing – People can sign documents remotely or in-person through their mobile devices, which is ideal for NDAs, photo releases, waivers, and any other business-critical document.
  • Google integrations – Users can add eSignatures to various Google Apps including Gmail, Drive, and Docs.
  • Security – All documents are protected by SSL encryption technology to secure sensitive documents.
  • Audit trail – The service provides a detailed log of all users’ names, their respective email and IP addresses,  and a comprehensive account of all activities that occurred along with timestamps.
  • Compliance – HelloSign eSignatures are legally binding under the ESIGN Act, UETA, and eIDAS

6. Adobe Sign

Adobe_Sign_esignature_solution

Pricing: Starts at $9.99 per month for a single user.

Devices: Cloud, SaaS, Android, and iOS.

Many customers choose Adobe Sign for its trusted name and integrations with other Adobe applications. Like other eSignature software, Adobe Sign supports a variety of document formats including common image files.

Their website provides in-depth guides for connecting with programs such as Salesforce. You’ll also have a seven-day free trial although you can’t test drive their mobile version, only their web app.

Unfortunately, several customers voice concerns about a clunky interface, lack of customer support, and problems when using various-sized devices, such as iPads. For increased analytics and access to phone and email support, enterprises choose an alternative tool for their document signing needs.

Top features:

  • Document tracking and management – Provides real-time notifications and reminders for documents that have been sent out to signatories for signing.
  • Mobile support – Users can track the entire document lifecycle through their mobile device, and even scan hardcopy files using the device’s camera.
  • Integration – Works with Microsoft 365 applications to sign, send, and track signed documents.
  • Audit trail – The software logs every transaction and securely stores the final signed documents for easy retrieval.
  • Reusable templates – Users can add PDF templates to quickly collect the required signatures without having to start from scratch every time.
  • Bulk signing – The Mega Sign feature allows users to send a single agreement to multiple users along with a personalized form for each signatory to sign.
  • Branding – Organizations can use the feature to brand all documents and forms for consistency, impact, and professionalism.
  • Payment processing – Allows users to collect signatures and payments conveniently in a single transaction

7. OneSpan (formerly eSignLive)

OneSpan_document_signing

Pricing: Starts at $20 per month per user.

Devices: Cloud, SaaS, web, iOS native, Windows, and Mac.

Designed for compliance and regulation, OneSpan offers secure options to suit a variety of businesses and government agencies. Their 30-day free trial gives companies time to review available features, including their mobile option. OneSpan clients appreciate the level of customer service OneSpan provides.

Plus, the company gives special price consideration to nonprofits.

This tool doesn’t offer as many features as OneSpan alternatives like payment integrations, a content library, or real-time notifications. Plus, several users suggest that the mobile experience isn’t as responsive as needed for a full experience.

Top features:

  • Multiple deployment options – The eSignature solution can be hosted on a wide variety of platforms including public/private cloud, on-premise, or a combination of both.
  • Security – Supports several different user-authentication methods including SMS and email-based text code, personal digital certificates, third-party knowledge-based authentication, etc.
  • Compliance – It is compliant with FedRAMP, HIPAA, SOC 2 Type II, and ISO./IEC standards.
  • Anti-phishing and white-labeling – Allows organizations to white-label the eSignature process to protect the brand against sophisticated phishing attempts.
  • Multi-device support – Supports several different eSigning channels and processes including online, in-person, or mobile signing; it even detects the specific device being used and optimizes for the screen size.
  • Forms and workflow – Provides optimal document management control over the workflow with superior visibility features that allows users to keep track of e-sign transactions.
  • Audit trails – Offers a single audit trail for the entire agreement process through identity authentication, verification, and transaction logs.
  • Groups and permissions – Supports role-based signing rules to assign granular permissions to different groups and users

8. Citrix RightSignature

Citrix_RightSignature_legally_binding_signatures

Pricing: Starts at $11 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

RightSignature is a document signing tool with a variety of options for different-sized companies. Current customers appreciate the availability of templates and an online knowledge base.

Plus, RightSignature offers a free trial with no credit card needed, making it simple to try out. However, users complain about a lack of integrations and a clunky interface.

For enterprise users, the most significant problems are that the software struggles with data-heavy documents and setting up content is tedious, whereas the RightSignature alternative provides features like online collaboration and a built-in library.

  • Integration – Supports more than a dozen integrations with popular software services including CRM and cloud solutions like Salesforce, Google Drive, Dropbox, etc.
  • Multi-party signing – Users can send a single document to multiple signatories to sign it concurrently or sequentially.
  • Bulk sending – Multiple documents that require signing can be sent to a single client in one convenient package.
  • Collaboration – Supports team-wide sharing of reports, forms, and templates.
  • Security – Uses SSL 256-bit encryption to secure documents while in transit, as well as password-protected, biometric data-capture, and digital fingerprint authentication methods.
  • Compliance – All electronic signatures are legally enforceable and in compliance with UETA and Esign laws.
  • Multi-device compatibility – Works on a wide variety of devices including Mac, PC, Android, iPhone, iPad, etc. with no plugins or downloads required.
  • Navigation flag – Comes with an intuitive live-progress bar for guided signing, which reduces errors and omissions

9. KeepSolid Sign

KeepSolid_Sign_signed_documents

Pricing: Starts at $9.99 per month per user.

Devices: Cloud, SaaS, web, iOS native, Android native, Windows, and Mac.

If you’d like to install a document signing app on your computer, then you’ll appreciate the KeepSolid software. The interface is basic and easy for most users to understand, which is why it’s a popular choice for individuals and business owners.

Plus, the 14-day trial doesn’t require a credit card. Enterprise users may face challenges when using this software.

For example, this tool only works with PDFs, so using it in Google Docs isn’t an option. Also, unlike the KeepSolid alternative, users struggle with a lack of integrations that hinders communications between teams.

Top features:

  • Template creation – Allows users to create a document template to use, as and when needed, eliminating the need to create and edit the same form/agreement over and over again.
  • Status notifications – Provides timely in-app and email updates on the signing status of a document in real-time.
  • Offline mode – The electronic signature features also work in offline-mode allowing users to access forms and documents, fill them, sign them, and keep them ready for sending as soon as they’re online.
  • Team collaboration – Comes with several features that support collaboration and teamwork including adding signatories, designate observers, and remote parties, and inviting them to sign important documents.
  • Device-independent – Works on a wide variety of popular platforms including Mac, PC, Android, iPhone, iPad, and many more.
  • Security – Comes with multi-level protection using PGP encryption during the storage and transit of documents, and uses HTTPS-secure transmission channels to guard against DDoS and man-in-the-middle attacks.
  • Free for clients – No registration or fees required for signatories to use the platform to electronically sign documents.
  • Unlimited usage – Does not have any limits on the number or length of documents that can be signed.

10. Zoho Sign

Zoho_Sign_signature_app

Pricing: Starts at $10 per month per user.

Devices: Cloud, SaaS, web.

If you already use the Zoho CRM, then Zoho Sign is a natural addition to your workflow. This cloud-based app enables uploads of various documents from Google, Dropbox, or Microsoft Word. Whether you want digital signatures for a sales document or a sign off from your legal team, Zoho Sign’s intuitive interface is user-friendly.

Unfortunately, the lack of a mobile app and standard payment integrations like Stripe, PayPal, and Quickbooks causes problems for enterprise clients. Plus, unlike the Zoho Sign alternative, you can only access live support options during business owners.

Top features:

  • Easy import – Allows users to transfer business documents from desktops and cloud-app services to Zoho Sign.
  • Cloud backup – The software solution can automate backup of signed copies of agreements to cloud storage solutions like OneDrive, Dropbox, Google Drive, etc.
  • Field automation – Supports the automatic field addition of text tags to a document’s content, and the respective fields are automatically created once the document is uploaded for the signing process.
  • In-document commenting – To prevent a document from getting sent back and forth, the platform supports real-time comments from stakeholders.
  • Quick recall – Allows for a document to be recalled without canceling the signing process.
  • Multiple signature options – Users can type, draw, or upload signatures into a document and save it for future use.
  • Simplified workflows – One document can be sent out to multiple users for signatures in any preferred order.
  • Integrations – Zoho Sign works with several everyday apps including cloud-based storage solutions, CRMs, and invoicing apps

11. GetAccept Signatures

GetAccept_design_quotes

Pricing: Plans start at $25/month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

GetAccept is a feature-rich solution for individuals and companies that want a little more functionality than is offered by straightforward e-sign apps. Users have access to branding, automated reminders, live-chat in the document, and numerous integrations. 

The big downside with GetAccept is its price. It’s possible to find plans with similar functionality at a much lower cost. And the mobile apps are only available on the “Business” package and above. 

Top features:

  • Communication customization – Users can add a personal touch to their documents by incorporating branded templates, video, and chat into the eSigning process.
  • Real-time notifications – Alerts users when a document is opened, viewed, signed, forwarded, or commented on.
  • Tracking and analytics – Provides real-time insight into the document signing process including customer metrics and the level of engagement from different stakeholders.
  • Workflow automation – Creates multi-recipient signing and approval workflows to ensure the right individuals fill the form with the right information in the right fields and at the right time.
  • Legally-binding – GetAccept digital signatures are legally enforceable in the United States, European countries, as well as several other regions in the world.
  • Audit trail – Creates a detailed log of all transactions between the various parties to an agreement by keeping a record of the sender’s and recipients’ names, email and IP addresses, and timestamps.
  • Security and compliance – Compliant with the Esign Act, eIDAS, and GDPR

12. SignRequest

SignRequest

Pricing: Plans start at $0/month.

Devices: Cloud, SaaS, web.

SignRequest is geared towards individuals and small companies that need a robust, simple e-sign tool on a budget. It has a small but robust set of features, including custom branding, templates, and integrations. 

SignRequest also offers a free plan with a cap of ten documents per month. The big downside is that SignRequest doesn’t provide mobile apps on either Android or iOS. 

Top features:

  • Multi-device capability – Users can sign documents online on their smartphone, tablet, or laptop.
  • Signing order specification – Allows the sender to specify the order in which they want the signatories to receive the signature request.
  • Attachments – Senders and recipients can attach supplementary documents if additional information is required during the eSigning process.
  • Authorization method – Users can specify the method of authorization required for a particular document, allowing recipients to choose between simply approving it, or, approving and signing it.
  • Document tracking and storage – The My Documents feature lets users manage, track, and store signed documents in one convenient, easy-to-access location.
  • Integrations – Comes with integrations for CRMs, cloud storage solutions, document management systems, email clients, and so forth.
  • Teams collaboration – Multiple user accounts can be set up to allow individuals to view and access forms, documents, and templates, and keep track of any actions taken.
  • Customized branding – Organizations can upload their company logo, colors, font, and default message to make the document recognizable throughout the signing process

13. eSign Genie

eSign_Genie

Pricing: Plans start at $8/month.

Devices: Cloud, SaaS, web.

eSign Genie is an interesting tool with a mid-range selection of features. While it doesn’t provide the functionality of a dedicated contract management solution, its features aren’t limited to e-signatures exclusively. Users can take advantage of a document builder, templates, analytics, bulk signature flows, and a variety of integrations. 

There are, however, a few downsides. The pricing is per-user and quite high compared to other plans. There’s also a pay-as-you-go option for $2 per document, which won’t make sense for most companies, especially considering free solutions that are available. 

Top features:

  • Template creation – Reusable templates save users from having to recreate standard documents that need to be filled out by a different set of recipients.
  • Embedded eSignature – Users can generate a link, which they can then embed onto their website or app, to obtain signatures for documents like waivers, NDAs, new-hire forms, etc.
  • Bulk eSigning – The feature allows a single document to be signed by hundreds/thousands of users in real-time.
  • API-based signatures – Facilitates digital document signing when getting signatures on mobile/web apps or web-generated forms.
  • Integrations – Integrates seamlessly with other applications and software solutions like cloud services, CRMs, and email clients.
  • Automated workflows – Contracts, forms, or any other documents that are customized for specific parties cannot be reused for others.

The availability of document signing software enables companies of all sizes to close deals quicker while providing excellent customer experience.

That’s why it’s crucial to consider how your organization will use the electronic signature software, from API integration to mobile apps. Then, vet each SaaS business to ensure it’ll deliver on its promises.

Originally published  September 25, 2019, updated February 21, 2021

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Alex Lamachenka

Alex Lamachenka Sr DemandGen Manager at PandaDoc

Alex is the Sr. Demand Generation Manager (formerly) at PandaDoc who handles content and crowd marketing. His background covers sales, project management, and design. In his free time, you can find him traveling, hiking or tasting local foods.

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