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13 best electronic signature software

13 best electronic signature software

For organizations with limited document signing needs, inexpensive solutions offer the basics. However, enterprises with complex documents and large files benefit from the multiple features and integrations found in electronic signature software tools.

Adopting a tool that navigates data-heavy files while also allowing your clients to sign documents online improves your close rate.

“81% experience an ROI in a single 12-month budget cycle, while 25% in three months or earlier.”

According to the Association for Intelligent Information Management (AIIM)

Regardless of your business size, eSignatures are here to stay, and it’s essential to use tools that exceed your clients’ expectations. 

1. PandaDoc

PandaDoc_electronic_signature

Pricing details: Starts at $19 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

With options available for companies ranging in size from SMB to enterprise, PandaDoc leads the electronic signature software industry. In fact, clients report a 28% increase in close rates when using this document signing tool. This explains why it is ranked the best free electronic signature software for professionals in the education, healthcare, nonprofit, legal, and real estate sectors.

A stand out feature is the availability of around the clock customer support, including access to live reps. Customers also appreciate advanced analytics and a content library. These options allow teams to streamline their operations for faster transactions.

Users of the lower-tier plans express a need for more features, and some mention difficulty understanding the document editing process. However, PandaDoc is responsive and attempts to reach out and assist any current clients.

PandaDoc’s multi-device capability allows you to sign digital contracts from any location, using a variety of devices including Mac, PC, Android, iPhone, and iPad. The software is easy to use and doesn’t require any additional plugins or features.

And with PandaDoc, you can track all of the relevant metrics on your documents, including everytime a recipient opens, views, signs, or comments on the documents. That way, you always know where you are in the contract approval process. 

The robust template library makes it easy for you to easily recreate new contracts and documents. This will save you from starting over from scratch everytime you need to create a new document, and will significantly cut down on the time you spend creating new content. 

Plus, PandaDoc supports a wide range of CRM, cloud storage, payment processing, design, and productivity integrations. That’s why Digital.com said:

“PandaDoc is one of the best digital software options for businesses that need an end-to-end solution.” 

The automated workflow feature allows users to outline the specific order in which they want the document signed. And you can customize all documents with your company logo, colors, font, and tagline on documents for consistency and impact.

The email and push notifications will keep you informed of the current status of the document, and let you know each time the recipient takes action. And every time a document is signed, it’s encrypted and assigned an electronic signature certificate. This ensures all documents are legally-binding and enforceable under Esign and UETA laws.

PandaDoc utilizes two-step authentication for both senders and recipients, login requirements, IP address capture, public-key encryption, and digital encryption to ensure that all documents stay secure. That’s why the software is consistently recognized as one of the best eSignature solutions available. 

2. DocuSign

DocuSign_signature_software

Pricing details: Free version, then starts at $10 per month for one user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

DocuSign provides a free version, several paid options, and a 30-day free trial. Featuring plenty of pre-built integrations along with a mobile app, DocuSign works with most documents like PDF and text files. The company claims,

“up to 82% of agreements are completed in less than a day, and 49% in less than 15 minutes.”

While this solution works great for an individual, customers report problems with adding multiple users. The DocuSign API lacks some features that enterprises need as well. Other issues include problems with Microsoft Word integration, glitchy mobile apps, and a lack of customer support.

DocuSign supports a wide range of document file formats, including .pdf, .docx, .doc, .xlsx, .xls, .txt, and several others. The cloud storage integration allows you to quickly access and retrieve your documents from a cloud storage solution like Google Drive, Dropbox, and Microsoft Office 365.

The signing workflow feature allows you to specify the exact workflow of the document signing process. You can also state how many individuals need to sign the document.

When a new user tries to access the document, they will have to go through mult-factor authentication. That way, no unauthorized users gain access to sensitive information. 

DocuSign allows users to sign documents remotely and in-person, using any device available.  And the company provides add-on services and access to third party integrations so you can utilize things like payment processing and content discovery. 

You can use the software to track real-time analytics and see every action related to that document, including signatures and approvals. And the app uses SSL and AES encryption to protect all documents against tampering or unauthorized third-party access.

3. SignNow

SignNow_digital_signature

Pricing: Starts at $8 per user per month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

Since 2003, SignNow has supplied business owners and enterprises with options for signing documents. The availability of web and mobile apps are perfect for sales reps on-the-go.

Plus, paid versions give you the option to send links via text message for even faster service. SignNow accepts various document types including PDF, images, and text files. The program also integrates with software like Salesforce, Dropbox, and Gmail.

Small business owners experience problems with a lack of features, like document editing, in lower-tier plans. For enterprise users, issues with customer support and a lack of features leave them searching for SignNow alternatives.

You can use the SignNow software to quickly request additional information and documents before electronically signing a contract. And you can create a customized invitation to invite recipients to view and sign the contract. This is a good way to create a personalized experience for your customers. 

Users will receive notifications at every stage of the contract signing process. That way, you’ll always know where you are in the contract lifecycle. And when you enable the signature forwarding feature, it allows other users to forward the document and invite others to sign. 

The bulk invite features allows templates to be sent out to multiple recipients at the same time. That way, multiple people can view and sign the document at once. And the signing workflow feature lets you specify the specific order in which you want a document signed.

You can add fillable forms to the payment section in your contracts and business documents, so customers are prompted to submit payment immediately after signing.  

And you can use the software to create customer alerts and notifications, so your customers don’t forget to complete and sign any important business or legal documents.

4. SignEasy

SignEasy_esignature_software

Pricing: Free version, then starts at $10 per user per month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

SignEasy offers a variety of options, including branding, with its software. You can start with a 14-day free trial that requires no credit card which helps business owners test-drive the product for a short time.

While SignEasy handles small to medium-sized businesses, they also offer enterprise solutions that use a pay-as-you-go pricing model.

However, customers complain of issues with a lack of connectivity on mobile phones. SignEasy also provides fewer template options and fewer integrations, such as no payment integrations.

With SignEasy, you can take advantage of multiple signing methods. That includes self-signing, in-person signing, or remote signing. And the software is available on all desktop and mobile devices. 

As the document originator, you can determine the order you want the document signed. You also have the option to send the document to multiple users in bulk. And the software solution allows you to track where the document is during each stage of the contract signing process. 

SignEasy comes with built-in emails and push notifications to remind all participants to sign the document. And the software sends emails and push notifications to all participants once the document is executed. That way, everyone knows the contract process is finalized. 

SignEasy supports a number of third-party apps like cloud storage and CRM providers. And the electronic signature software tools are ESign and eIDAS compliant. Plus, the software provides a digital audit trail that provides information on every signer’s device IP, email address, and timestamp.

5. HelloSign

HelloSign_sign_documents

Pricing: Free version or starts at $13 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

With a mobile and web application, HelloSign provides solutions regardless of where your team goes. The free version offers three documents per month with one sender. Select packages include integration with Dropbox, Gmail, Slack, and Salesforce. Plus, you can opt for a 30-day free trial to try out features like its integration with Salesforce.

A few cons of HelloSign include complex pricing structure for extra features, some issues with mobile responsiveness, and poor customer service options.

Another problem that users with sensitive data face is the lack of a signer authentication with the HelloSign API.

You can use HelloSign to view team settings and manage all related documents. The e-signature solution uses two-factor authentication access codes to keep sensitive information safe from unathorized users. 

The software supports flexible workflows, including simultaneous or sequential document signing. It also allows users to CC other individuals within the company.

You can use HelloSign to electronically sign documents remotely or in-person through your mobile device. This makes it easy to sign things like NDAs, photo releases, waivers, and any other business-critical document. And you can easily add an electronic signature to any of your Google apps, including Gmail, Drive, and Docs.

Your most sensitive documents are kept safe and secure through SSL encryption technology. And the company provides a detailed audit trail with a list of the email and IP addresses of everyone who has accessed the document. The software also provides a comprehensive account of all activities that occurred along with timestamps.

HelloSign eSignatures are legally binding under the ESIGN Act, UETA, and eIDAS.

6. Adobe Sign

Adobe_Sign_esignature_solution

Pricing: Starts at $9.99 per month for a single user.

Devices: Cloud, SaaS, Android, and iOS.

Many customers choose Adobe Sign for its trusted name and integrations with other Adobe applications. Like other eSignature software, Adobe Sign supports a variety of document formats including common image files.

Their website provides in-depth guides for connecting with programs such as Salesforce. You’ll also have a seven-day free trial although you can’t test drive their mobile version, only their web app.

Unfortunately, several customers voice concerns about a clunky interface, lack of customer support, and problems when using various-sized devices, such as iPads. For increased analytics and access to phone and email support, enterprises choose an alternative tool for their document signing needs.

Adobe Sign provides real-time notifications and reminders for recipients of documents that still need to be signed or updated. You can easily track the lifecycle of your document on your mobile device. And you can scan hardcopy files using the camera on your phone. 

Adobe Sign integrates seamlessly with Microsoft 365 applications to sign, send, and track signed documents. The software logs every transaction and securely stores the final signed documents for easy retrieval. This gives you a history of all the changes made to that document along the way. 

Abode Sign provides a template library so you can easily create and send off new documents without having to start over from scratch every time. And the Mega Sign feature allows you to send one document to multiple users, while still creating a personalized form for each recipient to sign. You can create branded documents and contracts so you’ll have a consistent and professional presence with all of your customers. 

And not only can you use Abode Sign to collect signatures, but you can prompt your customers to complete their payment after the document is signed.

7. OneSpan (formerly eSignLive)

OneSpan_document_signing

Pricing: Starts at $20 per month per user.

Devices: Cloud, SaaS, web, iOS native, Windows, and Mac.

Designed for compliance and regulation, OneSpan offers secure options to suit a variety of businesses and government agencies. Their 30-day free trial gives companies time to review available features, including their mobile option. OneSpan clients appreciate the level of customer service OneSpan provides.

Plus, the company gives special price consideration to nonprofits.

This tool doesn’t offer as many features as payment integrations, a content library, or real-time notifications. Plus, several users suggest that the mobile experience isn’t as responsive as needed for a full experience.

OneSpan can be hosted on a wide variety of platforms, including a public or private cloud and on-premise. You can also implement a hybrid solution if you prefer. 

The software supports several different user-authentication methods including SMS and email-based text code, personal digital certificates, third-party knowledge-based authentication, and more. 

OneSpan is compliant with FedRAMP, HIPAA, SOC 2 Type II, and ISO./IEC standards. This ensures that your most sensitive information stays safe from unauthorized users. OneSpan allows companies to white-libel their eSignatures process. This protects your company against sophisticated phishing attempts.

The software allows you to utilize multiple eSignature channels, including online, in-person, or mobile signing. And OneSpan automatically detects the device being used and adjusts the screen size for optimal viewing.  

And OneSpan gives you complete document management control so you can specify the exact workflow you want customers to go through when signing. And the enhanced visibility features allows you to track the document along every step of the signing process. 

The company provides a simplified audit trail for the entire document signing process through identity authentication, verification, and transaction logs.

And the software supports role-based signing rules to assign different levels of access to different groups and users. This ensures that you can maintain the integrity of all of your documents and that unauthorized users can’t make changes.

8. Citrix RightSignature

Citrix_RightSignature_legally_binding_signatures

Pricing: Starts at $11 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

RightSignature is a document signing tool with a variety of options for different-sized companies. Current customers appreciate the availability of templates and an online knowledge base.

Plus, RightSignature offers a free trial with no credit card needed, making it simple to try out. However, users complain about a lack of integrations and a clunky interface.

For enterprise users, the most significant problems are that the software struggles with data-heavy documents and setting up content is tedious, whereas the RightSignature alternative provides features like online collaboration and a built-in library.

RightSignature integrates with more than a dozen third-party apps, including popular CRM and cloud solutions like Salesforce, Google Drive, and Dropbox.

You can send a single document to multiple recipients for electronic signatures. And the document can be signed concurrently or sequentially.

If you have multiple documents all requiring signatures from the same person, you can send them to your client in one convenient package. And RightSignature supports collaboration among teams, and makes it easy to share reports, forms, and templates with other employees. 

RightSignature uses SSL 256-bit encryption to keep your documents secure while in transit. The software also utilizes password protection, biometric data capture, and digital fingerprint for added security. authentication methods.

The company ensures that all eSignatures are legally binding and comply with UETA and Esign laws. And the software works on a wide variety of devices including Mac, PC, Android, iPhone, and iPad. And there are no additional plugins or downloads required to access the software.

RightSignature comes with an intuitive live-progress bar for guided signing, which helps to reduce errors and omissions.

9. KeepSolid Sign

KeepSolid_Sign_signed_documents

Pricing: Starts at $9.99 per month per user.

Devices: Cloud, SaaS, web, iOS native, Android native, Windows, and Mac.

If you’d like to install a document signing app on your computer, then you’ll appreciate the KeepSolid software. The interface is basic and easy for most users to understand, which is why it’s a popular choice for individuals and business owners.

Plus, the 14-day trial doesn’t require a credit card. Enterprise users may face challenges when using this software.

For example, this tool only works with PDFs, so using it in Google Docs isn’t an option. Also, unlike the KeepSolid alternative, users struggle with a lack of integrations that hinders communications between teams.

With KeepSolid, you can create a document template to save and re-use as needed. This eliminates the need to continue creating the same documents from scratch over and over again.

The software provides timely in-app and email updates on the signing status of a document in real-time. That way, you always know where you are in the contract lifecycle. 

One of the unique things about KeepSolid is that the electronic signature features will continue to work even in offline mode. All users will continue to have access to the available forms and documents, and can sign, edit, and get them ready for sending as soon as the software is back online. 

You can use the software to easily collaborate with your team. The software comes with several features that support collaboration and teamwork including adding signatories, designate observers, and remote parties. And you can invite others to sign any important documents.

KeepSolid works on a wide variety of popular platforms including Mac, PC, Android, iPhone, and iPad. And it provides multi-level protection using PGP encryption during the storage and transit of documents. And the software uses HTTPS-secure transmission channels to guard against DDoS and man-in-the-middle attacks.

There is no registration or fees required for your customers to use the platform and electronically sign any documents you send them. And the software doesn’t put any limits on the number or length of documents that can be signed.

10. Zoho Sign

Zoho_Sign_signature_app

Pricing: Starts at $10 per month per user.

Devices: Cloud, SaaS, web.

If you already use the Zoho CRM, then Zoho Sign is a natural addition to your workflow. This cloud-based app enables uploads of various documents from Google, Dropbox, or Microsoft Word. Whether you want digital signatures for a sales document or a sign off from your legal team, Zoho Sign’s intuitive interface is user-friendly.

Unfortunately, the lack of a mobile app and standard payment integrations like Stripe, PayPal, and Quickbooks causes problems for enterprise clients. Plus, unlike the Zoho Sign alternative, you can only access live support options during business owners.

You can use ZohoSign to easily transfer documents from your desktop to a cloud-based app and back to Zoho Sign. You can use the software to backup signed copies of documents and contracts and save them to storage solutions like OneDrive, Dropbox, Google Drive, etc.

Zoho Sign supports the automatic field addition of text tags to a document’s content, and the respective fields are automatically created once the document is uploaded for the signing process.

And the company streamlines the contract approval process by supporting real-time comments from stakeholders. This will save you from emailing and document back and forth multiple times to make changes. 

The quick recall feature allows you to recall a document for editing without canceling the signing process. And the electronic signature features lets users type, draw, or upload signatures into a document and save it for future use.

Thanks to simplified workflows, one document can be sent out to multiple users for signatures in any preferred order. And Zoho Sign integrates seamlessly with multiple apps including cloud-based storage solutions, CRMs, and invoicing apps.

11. GetAccept Signatures

GetAccept_design_quotes

Pricing: Plans start at $25/month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

GetAccept is a feature-rich solution for individuals and companies that want a little more functionality than is offered by straightforward e-sign apps. Users have access to branding, automated reminders, live-chat in the document, and numerous integrations. 

The big downside with GetAccept is its price. It’s possible to find plans with similar functionality at a much lower cost. And the mobile apps are only available on the “Business” package and above. 

With GetAccept, you can add a personal touch to all of your documents by adding branded templates, video, and chat into the eSigning process. You’ll receive automatic alerts everytime a document is opened, viewed, signed, forwarded, or commented on.

The software provides real-time insight into the document signing process. You’ll receive reports on things like customer metrics and the level of engagement from different stakeholders.

You can use GetAccept to create multi-recipient signing and approval workflows. This ensures the right individuals receive the right forms, and are prompted to fill in the correct information. 

GetAccept digital signatures are legally enforceable in the United States, European countries, as well as several other regions in the world. And the software provides a detailed audit log of all the interactions related to that document. This allows you to keep a record of the names, emails, and IP addresses of everyone involved in creating and finalizing that document. 

The electronic signature software is compliant with the Esign Act, eIDAS, and GDPR

12. SignRequest

SignRequest

Pricing: Plans start at $0/month.

Devices: Cloud, SaaS, web.

SignRequest is geared towards individuals and small companies that need a robust, simple e-sign tool on a budget. It has a small but robust set of features, including custom branding, templates, and integrations. 

SignRequest also offers a free plan with a cap of ten documents per month. The big downside is that SignRequest doesn’t provide mobile apps on either Android or iOS. 

Users can use SignRequest to easily sign documents on their smartphone, tablet, or laptop. If you prefer, you can also choose in-person signing options. 

The signing order specification feature allows you to specify what order you want the recipients to receive the signature request.

Occasionally, additional information is necessary during the contract negotiation process. The attachments feature allows recipients to attach additional documents before the eSigning process is complete.

SignRequest allows you to specify the method of authorization required for a particular document. This gives recipients the option to choose between simply approving the document, or approving and signing it. 

SignRequest also provides a “My Documents” feature, which lets users manage, track, and store signed documents in one convenient, easy-to-access location.

And SignRequest integrates seamlessly with third-party CRMs, cloud storage solutions, document management systems, and email management solutions.

With SignRequest, multiple users can view and collaborate on a single document. And best of all, the software will track and save all versions of the documents.

And you can use the software to add your company logo, brand colors, and fonts to every document you send. This allows you to provide a consistent and professional appearance throughout the document signing process.

13. eSign Genie

eSign_Genie

Pricing: Plans start at $8/month.

Devices: Cloud, SaaS, web.

eSign Genie is an interesting tool with a mid-range selection of features. While it doesn’t provide the functionality of a dedicated contract management solution, its features aren’t limited to e-signatures exclusively. Users can take advantage of a document builder, templates, analytics, bulk signature flows, and a variety of integrations. 

There are, however, a few downsides. The pricing is per-user and quite high compared to other plans. There’s also a pay-as-you-go option for $2 per document, which won’t make sense for most companies, especially considering free solutions that are available. 

ESign Genie provides reusable templates that will save you from having to start over from scratch everytime you need to create a new document. The software allows you to generate a link and then embed it onto your website or app. 

This makes it easy for customers to access and sign documents like waivers, NDAs, and new-hire forms. It also cuts down on the back-and-forth emailing that comes with these types of forms

The bulk eSigning feature allows a single document to be signed by hundreds or even thousands of users in real-time. And API-based signatures facilitates document signing when requesting signatures from a mobile app or web-generated form. 

The software integrates seamlessly with other third-party applications and software solutions like cloud services, CRMs, and email solutions. And you can use eSign Genie to create contracts, forms, and other documents that are customized for specific individuals. 

The availability of document signing software enables companies of all sizes to close deals quicker while providing excellent customer experience. 

That’s why it’s crucial to consider how your organization will use the electronic signature software, from API integration to mobile apps. Then, vet each SaaS business to ensure it’ll deliver on its promises.

The availability of document signing software enables companies of all sizes to close deals quicker while providing excellent customer experience.

That’s why it’s crucial to consider how your organization will use the electronic signature software, from API integration to mobile apps. Then, vet each SaaS business to ensure it’ll deliver on its promises.

Originally published  September 25, 2019, updated February 21, 2021

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Alex Lamachenka

Alex Lamachenka Sr DemandGen Manager at PandaDoc

Alex is the Sr. Demand Generation Manager (formerly) at PandaDoc who handles content and crowd marketing. His background covers sales, project management, and design. In his free time, you can find him traveling, hiking or tasting local foods.

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