Top 13 electronic signature software

Top 13 electronic signature software

For organizations with limited document signing needs, inexpensive solutions offer the basics. However, enterprises with complex documents and large files benefit from the multiple features and integrations found in electronic signature software tools.

Adopting a tool that navigates data-heavy files while also allowing your clients to sign documents online improves your close rate.

“81% experience an ROI in a single 12-month budget cycle, while 25% in three months or earlier.”

According to the Association for Intelligent Information Management (AIIM)

Regardless of your business size, eSignatures are here to stay, and it’s essential to use tools that exceed your clients’ expectations. 

1. PandaDoc


With options available for companies ranging in size from SMB to enterprise, PandaDoc leads the electronic signature software industry. In fact, clients report a 28% increase in close rates when using this document signing tool. A stand out feature is the availability of around the clock customer support, including access to live reps. Customers also appreciate advanced analytics and a content library. These options allow teams to streamline their operations for faster transactions.

Users of the lower-tier plans express a need for more features, and some mention difficulty understanding the document editing process. However, PandaDoc is responsive and attempts to reach out and assist any current clients.

Pricing details: Starts at $19 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

2. DocuSign


DocuSign provides a free version, several paid options, and a 30-day free trial. Featuring plenty of pre-built integrations along with a mobile app, DocuSign works with most documents like PDF and text files. The company claims,

“up to 82% of agreements are completed in less than a day, and 49% in less than 15 minutes.”

While this solution works great for an individual, customers report problems with adding multiple users. The DocuSign API lacks some features that enterprises need as well. Other issues include problems with Microsoft Word integration, glitchy mobile apps, and a lack of customer support.

Pricing details: Free version, then starts at $10 per month for one user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

3. SignNow


Since 2003, SignNow has supplied business owners and enterprises with options for signing documents. The availability of web and mobile apps are perfect for sales reps on-the-go. Plus, paid versions give you the option to send links via text message for even faster service. SignNow accepts various document types including PDF, images, and text files. The program also integrates with software like Salesforce, Dropbox, and Gmail.

Small business owners experience problems with a lack of features, like document editing, in lower-tier plans. For enterprise users, issues with customer support and a lack of features leave them searching for SignNow alternatives.

Pricing: Starts at $8 per user per month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

4. SignEasy


SignEasy offers a variety of options, including branding, with its software. You can start with a 14-day free trial that requires no credit card which helps business owners test-drive the product for a short time. While SignEasy handles small to medium-sized businesses, they also offer enterprise solutions that use a pay-as-you-go pricing model.

However, customers complain of issues with a lack of connectivity on mobile phones. SignEasy also provides fewer template options and fewer integrations, such as no payment integrations, compared to a SignEasy alternative.

Pricing: Free version, then starts at $10 per user per month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

5. HelloSign


With a mobile and web application, HelloSign provides solutions regardless of where your team goes. The free version offers three documents per month with one sender. Select packages include integration with Dropbox, Gmail, Slack, and Salesforce. Plus, you can opt for a 30-day free trial to try out features like its integration with Salesforce.

A few cons of HelloSign include complex pricing structure for extra features, some issues with mobile responsiveness, and poor customer service options. Another problem that users with sensitive data face is the lack of a signer authentication with the HelloSign API. Organizations that require access to analytics and CRM integrations prefer a HelloSign alternative.

Pricing: Free version or starts at $13 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

6. Adobe Sign


Many customers choose Adobe Sign for its trusted name and integrations with other Adobe applications. Like other eSignature software, Adobe Sign supports a variety of document formats including common image files. Their website provides in-depth guides for connecting with programs such as Salesforce. You’ll also have a seven-day free trial although you can’t test drive their mobile version, only their web app.

Unfortunately, several customers voice concerns about a clunky interface, lack of customer support, and problems when using various-sized devices, such as iPads. For increased analytics and access to phone and email support, enterprises choose an alternative tool for their document signing needs.

Pricing: Starts at $9.99 per month for a single user.

Devices: Cloud, SaaS, Android, and iOS.

7. OneSpan (formerly eSignLive)


Designed for compliance and regulation, OneSpan offers secure options to suit a variety of businesses and government agencies. Their 30-day free trial gives companies time to review available features, including their mobile option. OneSpan clients appreciate the level of customer service OneSpan provides. Plus, the company gives special price consideration to nonprofits.

This tool doesn’t offer as many features as OneSpan alternatives like payment integrations, a content library, or real-time notifications. Plus, several users suggest that the mobile experience isn’t as responsive as needed for a full experience.

Pricing: Starts at $20 per month per user.

Devices: Cloud, SaaS, web, iOS native, Windows, and Mac.

8. Citrix RightSignature


RightSignature is a document signing tool with a variety of options for different-sized companies. Current customers appreciate the availability of templates and an online knowledge base. Plus, RightSignature offers a free trial with no credit card needed, making it simple to try out.

However, users complain about a lack of integrations and a clunky interface. For enterprise users, the most significant problems are that the software struggles with data-heavy documents and setting up content is tedious, whereas the RightSignature alternative provides features like online collaboration and a built-in library.

Pricing: Starts at $11 per month per user.

Devices: Cloud, SaaS, web, Android native, and iOS native.

9. KeepSolid Sign


If you’d like to install a document signing app on your computer, then you’ll appreciate the KeepSolid software. The interface is basic and easy for most users to understand, which is why it’s a popular choice for individuals and business owners. Plus, the 14-day trial doesn’t require a credit card. Enterprise users may face challenges when using this software.

For example, this tool only works with PDFs, so using it in Google Docs isn’t an option. Also, unlike the KeepSolid alternative, users struggle with a lack of integrations that hinders communications between teams.

Pricing: Starts at $9.99 per month per user.

Devices: Cloud, SaaS, web, iOS native, Android native, Windows, and Mac.

10. Zoho Sign


If you already use the Zoho CRM, then Zoho Sign is a natural addition to your workflow. This cloud-based app enables uploads of various documents from Google, Dropbox, or Microsoft Word. Whether you want digital signatures for a sales document or a sign off from your legal team, Zoho Sign’s intuitive interface is user-friendly.

Unfortunately, the lack of a mobile app and standard payment integrations like Stripe, PayPal, and Quickbooks causes problems for enterprise clients. Plus, unlike the Zoho Sign alternative, you can only access live support options during business owners.

Pricing: Starts at $10 per month per user.

Devices: Cloud, SaaS, web.

11. GetAccept Signatures


GetAccept is a feature-rich solution for individuals and companies that want a little more functionality than is offered by straightforward e-sign apps. Users have access to branding, automated reminders, live-chat in the document, and numerous integrations. 

The big downside with GetAccept is its price. It’s possible to find plans with similar functionality at a much lower cost. And the mobile apps are only available on the “Business” package and above. 

Pricing: Plans start at $25/month.

Devices: Cloud, SaaS, web, Android native, and iOS native.

12. SignRequest


SignRequest is geared towards individuals and small companies that need a robust, simple e-sign tool on a budget. It has a small but robust set of features, including custom branding, templates, and integrations. 

SignRequest also offers a free plan with a cap of ten documents per month. The big downside is that SignRequest doesn’t provide mobile apps on either Android or iOS. 

Pricing: Plans start at $0/month.

Devices: Cloud, SaaS, web.

13. eSign Genie


eSign Genie is an interesting tool with a mid-range selection of features. While it doesn’t provide the functionality of a dedicated contract management solution, its features aren’t limited to e-signatures exclusively. Users can take advantage of a document builder, templates, analytics, bulk signature flows, and a variety of integrations. 

There are, however, a few downsides. The pricing is per-user and quite high compared to other plans. There’s also a pay-as-you-go option for $2 per document, which won’t make sense for most companies, especially considering free solutions that are available. 

Pricing: Plans start at $8/month.

Devices: Cloud, SaaS, web.

The availability of document signing software enables companies of all sizes to close deals quicker while providing excellent customer experience. That’s why it’s crucial to consider how your organization will use the electronic signature software, from API integration to mobile apps. Then, vet each SaaS business to ensure it’ll deliver on its promises.

Originally published  September 25, 2019, updated September 1, 2020


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Eugene Zaremba

Eugene Zaremba Director of Demand Generation at PandaDoc

Eugene works at PandaDoc as the Director of Demand Generation. He is an avid fisherman, taking nearly 20 fishing trips every year.

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